SERVICE
ONE OF THE MOST IMPORTANT POINTS OF OUR COMPANY PHILOSOPHY – THE SERVICE.
We offer you a carefree package, from the idea of the right design for your ARENASTICKS to the graphics service with the artwork and design to the finished product.
You can contact us daily, in case of important or time-sensitive orders also in the evening or at the weekend, by phone or e-mail.
We will keep you up to date about your order, send you sample images by e-mail or even the UPS tracking number, so that the shipment can be tracked.
OUR NORMAL PROCESS
Your own specifications regarding the desired design or development of an idea for the best design of your ARENASTICKS
- Creation of a digital artwork and design, so that you can see how the sticks will look like
- Sample production and submission of sample images by e-mail for review
- If necessary or required we will ship samples to you
- After your approval we will start the mass production and packaging
- Shipping via UPS with transmission of the shipment number by e-mail
GRAPHIC SERVICE
On request, we will gladly provide you with a non-binding, digital design.
So you have a good idea before ordering how the sticks will look like and can make change requests, if necessary.
THE FOLLOWING INFORMATION IS NEEDED TO CREATE THE DESIGN
Stick colour(s) (you can find the PantoneC color selection here)
Printing colour(s)
Printing template (graphic templates preferably as .pdf, .eps or .ai file)
Desired font for text, if necessary
DESIGN ARENASTICKS
The digital design will show you, how the Arenasticks will look like.